About
Highly motivated and reliable professional with diverse experience in customer service, sales, and operations, seeking a Customer Service Representative position. Proven ability to leverage strong communication, problem-solving, and interpersonal skills to deliver exceptional service, resolve inquiries efficiently, and build lasting customer relationships, contributing directly to customer satisfaction and organizational growth.
Work
OAT Construction Nigeria Ltd
|Storekeeper
Redemption City, Ogun State, Nigeria
→
Summary
Managed inventory and logistics for construction projects, ensuring timely material supply and accurate record-keeping to support efficient team operations.
Highlights
Streamlined material requisition and supply processes, ensuring prompt delivery to project teams and minimizing operational delays.
Maintained meticulous inventory documentation and records for construction materials, enhancing data accuracy and facilitating efficient stock management.
Supported effective communication channels between departments and site teams, resolving supply chain issues and improving cross-functional coordination.
Self-Employed Content Creator
|Content Creator
Redemption City, Ogun State, Nigeria
→
Summary
Developed and managed engaging social media content for Instagram and TikTok, building online presence and professionally interacting with audiences.
Highlights
Produced engaging social media content across Instagram and TikTok, successfully connecting with target audiences and expanding online reach.
Leveraged creative storytelling and visual design to enhance brand messaging, demonstrating strong communication and digital marketing awareness.
Established a strong online presence and managed audience feedback professionally, fostering positive community interactions and enhancing reputation.
NYSC
|Civic Education Teacher
Redemption City, Ogun State, Nigeria
→
Summary
Educated and mentored students in civic responsibilities, fostering positive relationships and effective communication within the academic environment.
Highlights
Developed and delivered engaging Civic Education curriculum, successfully fostering critical thinking and civic engagement among students.
Utilized strong communication and interpersonal skills to effectively convey complex concepts and facilitate interactive learning experiences.
Cultivated positive and collaborative relationships with students and colleagues, creating a supportive and productive learning environment.
Local Bakery
|Sales Manager
Redemption City, Ogun State, Nigeria
→
Summary
Managed daily sales operations for a local bakery, ensuring customer satisfaction, accurate order processing, and efficient product handling.
Highlights
Efficiently managed customer interactions, processed orders, and handled payments, ensuring smooth transaction flows and high customer satisfaction.
Maintained comprehensive daily sales records, contributing to accurate financial reporting and operational insights.
Collaborated with production to ensure optimal product packaging and maintained rigorous quality control standards, enhancing product presentation and appeal.
Education
Tai Solarin University of Education
→
B.A. (Ed.)
Christian Religious Studies
Skills
Customer Relationship Management
Customer Service, Client Relations, Customer Support, Service Excellence.
Communication & Interpersonal Skills
Verbal Communication, Written Communication, Active Listening, Relationship Building, Conflict Resolution.
Record Keeping & Documentation
Data Entry, Record Management, Documentation, Administrative Support, Attention to Detail.
Problem Solving & Teamwork
Problem Solving, Conflict Resolution, Team Collaboration, Teamwork, Analytical Thinking.
Microsoft Office
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Data Management.
Time Management & Multitasking
Time Management, Prioritization, Organizational Skills, Multitasking, Workflow Management.